Leaning into Difficult Conversations
Conflict is inevitable in education, but luckily it is also an opportunity to build more meaningful connections with those work with. Learn practical strategies from a Human Resources specialist that allow you to seek to understand when things get tense.
Significant Quotes:
I think that too often when we are engaged in these very challenging conversations, we’re going in trying to share about us, my thoughts, my positions, my beliefs and we’re not listening.
Pat WorthingtonAbsence of agreement does not mean lack of success in a conversation
Pat WorthingtonShow Resources:
- "The Power of Vulnerability" TED talk by Brene Brown
- "10 Ways to Have a Better Conversation" TED talk by Celeste Headlee
- "5 Ways to Listen Better" TED talk by Julian Treasure
- "Crucial Conversations: Tools for Talking when the Stakes are High" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
- Workplace Fairness Institute website
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